You're Welcome At Bravo Autos

I purchased a vehicle the beginning of April. The salesman “Eddie Martinez was amazing (at the beginning) he got us a sweet deal on 2022 Chevy Malibu. We were appalled that we got approved through a top notch dealership (so we thought) after we signed the papers he drove in the car and mentioned to my wife, dad, sister and I that we have warranty for the next 3000 miles or 3 months whatever comes first. We asked him about the engine issues and he mentioned again don’t worry you are completely covered do not hesitate to bring it in. We inquired ... Read More

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DealerRater - Jun 10, 2025

I purchased a vehicle the beginning of April. The salesman “Eddie Martinez was amazing (at the beginning) he got us a sweet deal on 2022 Chevy Malibu. We were appalled that we got approved through a top notch dealership (so we thought) after we signed the papers he drove in the car and mentioned to my wife, dad, sister and I that we have warranty for the next 3000 miles or 3 months whatever comes first. We asked him about the engine issues and he mentioned again don’t worry you are completely covered do not hesitate to bring it in. We inquired about the window tint and he said they will do it for free so we had to take it back in a week we also mentioned about the cracked windshield and he said “don’t worry we will fix that too” Following week we took it in and they tinted the window but didn’t fix the crack (he mentioned that they sealed it) which is a lie because I know what a sealed window looks like and it was not fixed. The following week we had to return because the shifter was malfunctioning, it wasn’t recognizing the park gear. They fixed that but then about 2 weeks after that fixture the car was feeling heavy as we were driving. We called they had us take it in and turns out the fuel injectors are misfiring. I mentioned to Eddie, about the warranty he promised us and how we haven’t even come close to the 3,000 miles or have it for 3 months and he flat out said “well it’s not covered and what do you expect it’s a used car!” I told him I acknowledged that , my other vehicle is also used and from Carmax and not once have I had this many issues in matter of 1 month. He transferred me over to Miss Monica and I voiced my concerns and frustration and she told us well it’s not covered the fixtures are going to run you 1900.. but I will give you a 500 discount. I mentioned again about how Eddie promised us any fixtures on the vehicle and she again said I'm sorry we can’t fix it for free. So now I’m stuck paying for a non working vehicle that is sitting on driveway. This has been the most stressful and frustrating car lot I have ever been through.

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Beware of Deposit Practices at Nissan Victoria (Bravo Nissan) I want to share my recent experience with Nissan Victoria (also known as Bravo Nissan) in Texas to caution potential buyers. On May 27, 2025, I was in the process of purchasing a vehicle from this dealership. To secure the vehicle, I was asked to place a $500 deposit, with the assurance that it would be applied to my down payment. I was also told that if the deal didn’t go through, the deposit would be refunded within 3–5 business days. However, upon receiving the contract, I noticed additional fees that significantly increased the ... Read More

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DealerRater - May 28, 2025

Beware of Deposit Practices at Nissan Victoria (Bravo Nissan) I want to share my recent experience with Nissan Victoria (also known as Bravo Nissan) in Texas to caution potential buyers. On May 27, 2025, I was in the process of purchasing a vehicle from this dealership. To secure the vehicle, I was asked to place a $500 deposit, with the assurance that it would be applied to my down payment. I was also told that if the deal didn’t go through, the deposit would be refunded within 3–5 business days. However, upon receiving the contract, I noticed additional fees that significantly increased the total price, making me uncomfortable with the purchase. I informed Vanessa, a member of the management team, that I couldn’t proceed. The dealership then attempted to find alternative vehicles for me, which I appreciated. Unfortunately, none met my criteria, and I decided to cancel the transaction and requested a refund of my deposit. I was directed to speak with Javier, the main manager, who emphasized that they offer the best deals, especially for Teslas, and insisted I wouldn’t find a better offer elsewhere. Despite this, I reiterated my decision to explore other options and asked for my deposit back. To my surprise, Javier declined the refund, stating that due to the effort invested in securing financing and removing the car from listings (which I later found was not the case), they were entitled to keep the $500. At no point was I provided with any written agreement indicating that the deposit was non-refundable. This experience has been frustrating and disappointing. It’s concerning that a dealership would retain a customer’s deposit without clear, written terms stating it’s non-refundable. I urge anyone considering doing business with Nissan Victoria or Bravo Nissan to exercise caution. Ensure that all terms, especially regarding deposits, are clearly documented in writing before proceeding.

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Always fun dreaming while awake! I was not sure it would happen but it did thank you bravo!

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Mike is a very knowledge and loyal representative for Cadillac. He knows his job. He goes far and beyond to assure a good experience for his clients.

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Thought I was buying a trax when and signed contract put 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loan. Me confused because I thought this was already done. Messaged the finance guy where he told me if I didn’t go to my hometown to do registration I needed to bring them another 2500 so I worked hard to get this done as I live 25 hours away. He also demands my bank statement immediately so confused still and him being really rude like it’... Read More

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DealerRater - Apr 28, 2025

Thought I was buying a trax when and signed contract put 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loan. Me confused because I thought this was already done. Messaged the finance guy where he told me if I didn’t go to my hometown to do registration I needed to bring them another 2500 so I worked hard to get this done as I live 25 hours away. He also demands my bank statement immediately so confused still and him being really rude like it’s my fault. I later get a text and they tell me I need to return the vehicle immediately. Be aware of these snakes they will lie to get you in and lead you on for weeks. The emotional toll it took on my family was intense. This is just the tip of what happened. I will not reach out to you bravo so don’t even try. Also they ran my credit without my knowledge only way I knew was I got alerted. They were only given permission at the beginning but after they rescinded the contract they ran it again. Lying saying they were working with the first bank they had told me I was approved by.

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Thought I was buying a trax when and signed contract put 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loan. Me confused because I thought this was already done. Messaged the finance guy where he told me if I didn’t go to my hometown to do registration I needed to bring them another 2500 so I worked hard to get this done as I live 25 hours away. He also demands my bank statement immediately so confused still and him being really rude like it’... Read More

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DealerRater - Apr 28, 2025

Thought I was buying a trax when and signed contract put 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loan. Me confused because I thought this was already done. Messaged the finance guy where he told me if I didn’t go to my hometown to do registration I needed to bring them another 2500 so I worked hard to get this done as I live 25 hours away. He also demands my bank statement immediately so confused still and him being really rude like it’s my fault. I later get a text and they tell me I need to return the vehicle immediately. Be aware of these snakes they will lie to get you in and lead you on for weeks. The emotional toll it took on my family was intense. This is just the tip of what happened.

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Freddy, was attentive and very easy to work with. Not pushy at all. Got me a good deal on my car. Pleased with my purchase.

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Brandon G is excellent, showed me everything I needed, fast and efficient, got me in my truck as fast as I could want. 5 stars for Brandon.

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Salesman excellent job, can't say the same for finance department. I like my truck...

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Vanessa at bravo Nissan ford was amazing to work with. She never gave up and went over and beyond to get my payments where I needed them to be. Along with the service manager and the finance manger! They all were great and made the entire deal a breeze.

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